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Urad are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@arthurcarterurad.com
Our Contact details:
Arthur Carter Urad
P O Box 198
Lytham St Annes
FY8 5XH
England
Phone:0845 370 3113
Fax: 01253 796775
Email: info@arthurcarterurad.com
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept most major credit and debit cards, includingt Visa and Mastercard. You may send your credit card information via phone, fax, e-mail or over the Internet.
Shipping And Handling Orders from within the UK are subject to standard postage charges (see below) and are usually despatched within seven working days.
Orders under £10 = £1.95
Orders £10 - 25 = £2.95
Orders over £25 = £4.95
Orders from outside of the UK may take a little longer, and delivery charges will usually go on the weight of the item(s). Please contact us for further details.
Delivery Schedule We aim to despatch your order within 48 hours. When this is not always possible we will normally get your order to you within 7 working days . International orders are generally received in under 10 days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. Simply return them to us within this period for a full refund (less postage).
Reaching Us If you need to reach us, please email us on info@arthurcarterurad.com, alternatively, you can call on 0845 370 3113 (International +44 1253 730811) or fax us on 01253 796775 or write to us at Arthur Carter Urad, P O Box 198, Lytham St Annes, Lancashire, FY8 5XH, England.
Privacy Policy Arthur Carter Urad do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy If for any reason you are unhappy with your purchase you may return it to us with your invoice and receipt for a full refund (minus postage) within 7 days, provided that it is received in the condition that it was sent out.
Exchanges can be made if an item is unsuitable or does not fit, please contact us for more information.
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